Care • Compassion • Excellence

Compassionate Care, Delivered with Excellence

Care Ox provides reliable, person-centred health and social care services designed around the needs, wishes, safety and dignity of every individual we support.

A Care Ox carer supporting an older adult at home with warmth and dignity
Quality & safety first Working to CQC standards
Our Promise

Compassionate care you can trust

From a few hours of support each week to round-the-clock live-in care, we wrap our services around the people we support and the families who love them — always with kindness, respect and professionalism.

Person-centred

Care shaped around individual needs, wishes and routines.

Safe & safeguarded

Robust safeguarding, risk assessment and quality assurance.

Trained teams

Skilled, compassionate carers, supported and supervised.

Family-involved

Open communication and partnership with families.

What We Do

Our care services

A full range of high-quality care and support, delivered in your own home or community setting.

Personal Care

Sensitive support with washing, dressing, continence and daily living — always preserving dignity.

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Companionship

Friendly company, conversation and support to stay active, social and connected.

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Medication Support

Safe prompting and administration of medication, recorded accurately and reviewed regularly.

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Live-in Care

A dedicated carer living in the home, offering round-the-clock support and reassurance.

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Supported Living

Enabling independence at home with tailored support to live the life you choose.

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Complex Care

Specialist, clinically-informed care for long-term conditions and high-dependency needs.

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Why Care Ox

Care built on trust, dignity and excellence

We believe everyone deserves to feel safe, respected and genuinely cared for. Our values shape every decision we make and every visit we deliver.

  • Person-centred care plans, written with you and your family
  • Consistent, carefully matched carers who know your routine
  • Thorough risk assessments and proactive safeguarding
  • Safe recruitment, including enhanced DBS checks and references
  • Ongoing training, supervision and quality monitoring
  • Responsive office team and clear, open communication
A Care Ox carer warmly greeting an older adult at home
Care Ox team members reviewing a care plan for quality and safety
Quality & Compliance

Committed to the highest standards of care

Care Ox is committed to delivering services in line with CQC standards and best practice guidance. Quality and safety sit at the heart of everything we do.

100%
DBS-checked carers
24/7
On-call support
1:1
Person-centred plans
★★★★★
Our quality goal

Our governance framework covers safeguarding, care planning, medication management, risk assessment, staff training and continuous quality improvement.

Getting Started

How we support families

Arranging care can feel daunting. We make it simple, supportive and clear — every step of the way.

1

Get in touch

Call or send an enquiry. We listen carefully to understand the situation and what matters most.

2

Free assessment

We carry out a no-obligation needs assessment and discuss options with you and your family.

3

Personalised care plan

We create a tailored care and support plan, with clear outcomes and the right carers matched to you.

4

Ongoing review

Care begins, and we review regularly — adapting as needs change and keeping families informed.

Who We Support

Care for a wide range of needs

We support adults and older people across many different circumstances — always with a personalised, respectful approach.

Older people

Support to stay safe, independent and comfortable at home as needs change with age.

Dementia & memory needs

Patient, familiar support that promotes routine, reassurance and dignity.

Physical disabilities

Help with mobility, personal care and daily living to live life your way.

Learning disabilities & autism

Enabling support focused on choice, independence and community inclusion.

Long-term conditions

Reliable, condition-aware support for people managing ongoing health needs.

Respite & recovery

Short-term support after hospital, or a well-earned break for family carers.

A Care Ox advisor discussing care options with a family at home
Funding Your Care

Clear, honest advice on paying for care

We know the cost of care matters. Our team will happily talk you through the options and help you understand what support may be available.

  • Privately funded care, arranged flexibly around your budget
  • Local authority funding and personal budgets
  • Direct payments and Individual Service Funds
  • NHS Continuing Healthcare (where eligible)
  • Referrals from case managers and commissioners

Care Ox does not provide regulated financial advice; we simply help you understand the routes to funding your care.

Areas We Cover

Local, reliable care in your community

Care Ox provides care and support across [ your service areas / regions placeholder ]. If you're not sure whether we cover your area, please get in touch — we're always happy to help or point you in the right direction.

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A Care Ox carer supporting an older adult in the local community
Kind Words

What families say

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"[ Testimonial placeholder ] The carers are kind, reliable and treat Mum with such dignity. It has given our whole family peace of mind."

— Family member, placeholder

"[ Testimonial placeholder ] Professional from the first phone call. The care plan was thorough and the communication has been excellent throughout."

— Client, placeholder

"[ Testimonial placeholder ] Knowing the same friendly carer visits each day has made a real difference to Dad's confidence and independence."

— Family member, placeholder

Let's talk about the care you need

Whether you're exploring options for a loved one or you're a professional making a referral, our friendly team is here to help.