About Care Ox
We are a compassionate care provider dedicated to helping people live safely, independently and with dignity — in the place they call home.
Care delivered around the person — never the other way around
Care Ox was founded on a simple belief: that high-quality care should be warm, reliable and built entirely around the individual. We support older people, adults with disabilities, people living with long-term conditions, and those recovering from illness or injury.
Every person we support has their own story, routines and preferences. We take the time to understand them, and we shape our care to fit the life each person wants to lead — promoting independence, choice and well-being at every step.
Our mission
To deliver compassionate, person-centred care that protects dignity, promotes independence and gives families genuine peace of mind.
Our vision
To be a trusted name in care — recognised for excellence, kindness and the consistently high standards we set for ourselves.
Our values
Three simple words guide everything we do — and they come straight from who we are.
Care
Attentive, reliable support that puts each person's safety, comfort and well-being first.
Compassion
Genuine kindness, patience and empathy in every interaction, every day.
Excellence
A relentless commitment to quality, professionalism and continuous improvement.
How we deliver great care
Every package of support follows the same careful, person-centred process — so nothing is left to chance.
We listen
We start by understanding the person — their history, routines, wishes and goals.
We plan
We create a personalised care plan with clear, measurable outcomes.
We match
We carefully match consistent carers to each person's needs and personality.
We review
We monitor quality and review regularly, adapting care as needs change.
Quality and safety at our core
Care Ox is committed to delivering services in line with CQC standards and best practice guidance. Our approach is built on strong governance and a culture of openness, learning and accountability.
- Person-centred care planning and regular reviews
- Robust safeguarding policies and procedures
- Comprehensive risk assessments
- Safe recruitment, including enhanced DBS checks
- Ongoing staff training, supervision and appraisal
- Quality assurance, audits and feedback
Ready to find out more?
Speak to our friendly team about how Care Ox can support you or your loved one.